Terry, that's nice of you to offer your time. This is one of my challenges -- some folks may not know how to receive and access private messages, and/or they do not check the email client that they used when signing up. Given how much effort some folks make to help (like you), I'd like to solve this issue.
NEW MEMBERS: If you need help learning how to use this application, please email or call me. I am happy to help you learn how to use it for your advantage!
A slightly different issue, still within the context of private messages, is problem of some members receiving unsolicited emails and private messages. Consultants (and their members) continue to use this forum as a business development vehicle for their purposes; I've received that news from several other members. If you get unsolicited email/PMs from people, and it's not relating to your condition, please let me know. And thanks to those members who let me know about this problem.
I recommend that people hide their email addresses by editing their profiles and learn how to use private messaging. That's why it's there. However, some registered members who work with consultants may still send you messages. So again, let me know when you get spammed!
These are tough issues for people that care about helping others out of the goodness of their hearts! In the meantime, please be careful and as responsive as you can. We are here to help you!
Terry, you are a great listener and probably know more about all this ADR business than I do. This community is about support and sharing -- not about providing advice that doctors deliver to patients. And for that, I thank you and all of you.