CIGNA is very difficult. That's what I have.
Sounds like they have denied your request and now have you in the appeals process. It is not fun or promising.
The final step is the 3rd level appeal which is an independant review. That decision is final. At least this is how it works with CIGNA of Colorado.
However, your best chance is in the 3rd level appeal since the decision is made by an outside physician appointed by the state. You have to make a good case that this is the best treatment you could have gotten and was the one with the most efficacy... That is what I'm working on as I try to get pre authorization.
Brady
It seems they have denied
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15+ yrs chronic low back pain.
L5/S1 DDD
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