It's interesting to see "better knowlege" as part of the URL, as their site includes data and research that is a tad crusty..er, rusty. E.g. 1997?! Wuddupwidat?
Citing the age of some of this data can only help you with your appeals!
Thx for sharing. Just a reminder, many BCBS companies HAVE paid for ADR, so it's up to you to learn how to play their cruel game of appeals.
