[cfbugsbunny]

I talked to Yolanda while i was over there a month ago. I did provide some feedback that in the United States people do expect responses rather quickly. She did understand. Just remember..she also is very busy everyday at Dr. Clavel´s office. She is not solely a patient contact for overseas patients. I think sometimes in our culture our expectations maybe way beyond what other cultures think is normal and right. Patience will be the key.