You should file the claim via BCBS global/core not local.
A friend of mine got reimbursed from his surgery in Germany. No phone calls, no questions asked.
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06.12.2017 - microdiscectomy
04.25.2018 - DEXA bone scan performed showing mild osteopenia -1.7
08.16.2018 - L4S1 ADR - LP-ESP performed in Germany
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