[ESL]

John

It took 1 year but its because our benefits manager from early in the process did not understand all this stuff (ie, the appeals process for a self-retention plan). after i was denied the first time and 6 months passed, she left and we got a new benefits manager (highly competent and one of the best in the business)......I told her my situation and she set up a proper benefits committee. After that committee reviewed my package I had my approval in a month.