Well said indeed:
"...If the office personnel are difficult to work with then I usually move on to the next lead because the best specialists I have met always had really great support staff.
Ironically, another rule of thumb for me is that the most brilliant minds I have met tend to also be humble people. It's ironic because they have to have a healthy ego to get to a high level of achievement in their field and yet somehow they have learned to be humble and kind...."
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