Hello to the most patient community in the world!
The Hosting company has finally cried "uncle," and kindly offered to give a full refund if I decide to move to another hosting provider. At least they offered this much, a bit unusual but certainly appreciated.
Some time in November, we'll be making some changes and I'll keep you posted.
For you techies, I am looking for a hoster that provides:
- 99.9 uptime SLA with a way to prove/monitor uptime metrics
- dedicated live tech support
- Must support CGI scripting -- discussion board application