one office person could not send me an e-mail properly, another from another clinic was gone just after i sent a check for looking at my mri. haven't received a report or reciept for ins. and med. savings acct. as far as ego and being humble, true that. one Dr. told me he could do a hybrid 3 level surgery in 1 hour. Dr. Bierstadt says on his site that he only does 2 a day and likes to take his time and pay attention to details and get it right. that tells me he is a bit like the "soup nazi" on Seinfeld. he demanded excellance of himself, and his soup. why should he expect anything less of his customers? you can go to someone else who may or may not be as good, but just remember, if you do, NO SOUP FOR YOU! ONE YEAR! 
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2007 mri revealed all but 2 discs of entire spine are either bulged, some torn, a few herniated and compressing foramenal nerves or chord c3-4 fusion. myelomalacia at 2 levels, facet arthropathy, spinal and foramenal stenosis, yadda, yadda...
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