[twowheelyankee]

So after months of dealing with BCBS of Texas, I won my appeal to have a one level lumbar covered. While I was planning on my surgery in the October time frame, I received a letter and a phone call indicating Dr. Guyer (and presumably Texas back Institute) would be dropping BCBS because they don't pay enough. Therefore, I would need to have my surgery before August 1 (When in fact they actually cut ties with BCBS). So all of my post surgery care would now be out of network. I was told I was the second to win a BCBS appeal so how can they be losing money?

I made an appointment with Dr. Guyer for a follow-up consultation and to get some further info. After waiting in the office for 45 minutes without a peep from the staff or doctor, I walked out. TBI does not have a quality staff and the doctors truly do not care about their patients. This might be a general statement, but I have never waited less then 45 minutes for any of my appointments, have to call and email 2 or 3 times to get an answer from the staff.

Through conservative measures I have gotten my back to a point where surgery is not immediately needed, but will be in the future.

Take this with a grain of salt...... May not be reflective of all patients, but it is reflective of my care under Guyer and TBI.

-- Jim