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Insurance Hell All insurance-related matters are here: Medicare, worker's compensation, appeals, denials, insights, wins, losses. PRICING is here too. Note: This forum has posts from 2006 forward. Older ones are in the Big File.


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  #11  
Old 09-11-2010, 03:18 PM
Zymergist Zymergist is offline
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Posts: 16
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Gwin,

as you noted that the insurance is CA, I would talk to the folks at the departmant of managed care California Department of Managed Health Care Health Plan Complaints and Appeals . They were amazing for Me and my Wife when we were trying for a birth center rather than a hospital birth. They are expert at deciphering the policy restrictions and verifying that things are being looked at properly. They can likely help with the use of outdated reference materials.

Fight like hell for what you need and good luck!
__________________
Congenital fusion C5-6
"Notable" herniation C6-7 with bone spurs - Fused 3/3/2011
Degeneration at C7-T1, non symptomatic yet...
Mild herniations C3-4 and C4-5

Numbness R-Hand - Gone withing 48 hrs of surgury
"Hot-Wire" pain R-Shoulder through elbow and hand - still controlled with Nurontin, expected gone in a few weeks.
intermittent tingling and electrical jolts R-Arm - Gone after surgery
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  #12  
Old 12-02-2010, 09:56 PM
jesser29 jesser29 is offline
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Join Date: Dec 2010
Posts: 1
Default another BCBS fusion denial here...

I'm also fighting w/ BCBS for a denied fusion surgery. I also got the "not medically necessary" response because I didn't meet their guidelines. Reading your post, I belive they are the updated ones as I recall "anticipated" in the language, yet still, I've been denied after the peer review w/ my surgeon. I do not have 'instability' shown in imaging even though one of my dr's states in my discogram report that instability is suspected.

My surgeon is says there's nothing she can do. My pain dr, who is doing this round of my epidural injections, is researching and fighting the denial. He found that the ins co is pushing back on all these surgeries and he said there are national boards involved...so he's turned it over to them and still is confident he will get it approved. I'm not so sure, but nothing left to do but hope! I haven't sent an appeal letter because nothing I'm going to say is going to change their minds when I can't prove the instability...so I wait......

...and live in pain!
__________________
beginning of pain 4/09, training for half marathon.
medicine/PT/epidural injections - no relief.
L3-S1 decmprssn/laminectomy/diskectomy-1/10
continued pain after 4 months of PT.
MRI/discogram - 3 level fusion recommended.
surgery scheduled 10/10...denied by insurance
current: another round of injections while dr fights the denial..pain getting worse.
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  #13  
Old 12-18-2010, 08:15 PM
tatianak2 tatianak2 is offline
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I've also been denied fusion at my L5 S1. I'm only 35 and have sciatica running down both legs and severe lower back pain. I have the worst time sleeping and need to take ambien to fall asleep, and I struggle daily to take care of my 2 1/2 year old daughter and regular household activities. I've seen 6 surgeons who say I need the fusion or continue on the way I am. We provided more docs & the doctor requested a peer to peer and they denied me and never honored the peer to peer with the doctor. The doctor that works for BC that denied my claim was a "Dr. Marappa Gopinath". How is it that 1, paid by BC, doctor can deny something that 6 doctors think I need? I have talked to a few attorneys who seem really interested but was curious what you ended up doing or if you found other people like us or who did get approved.

Surgery was sched 12/20 - Denied Thursday Dec 16th and again the 17th
11/09 and 12/10 had two injections which gave bad side effects
Yoga, acupuncture, PT, Chiro, Pilates, Massage, Meds, all very little or no relief.
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  #14  
Old 12-18-2010, 11:26 PM
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jss jss is offline
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tatianak2,

This is OUTRAGEOUS! Six BCBS contracted surgeons say you need surgery and one says that you don't, means that you have the privilege of living in pain for the rest of your days. Good luck with the lawyers, I hope that something works out; preferable that you get the surgery that the BCBS contracted surgeons say that you need.

I have seen more than a few cases like this, where the insurance company doctor says "NO". In most cases he/she is an OBGYN or something COMPLETELY unrelated to the spine. In your case Dr Marappa Gopinath is an orthopedic surgeon; AND SHOULD KNOW BETTER!

I know that I've not offered you anything helpful. Please keep us informed, and good luck!

Jeff
__________________
C4/5 - ACDF in 2000
C5/6 - ACDF in 2002
C3/4 & C6/7 - M6 ADR, Nov 2009, Barcelona
Conceded defeat to a manifestly disingenuous BCBS-TX in my quest for reimbursement, Jan 2011
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  #15  
Old 12-21-2010, 11:52 PM
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DAnn DAnn is offline
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Lauren,
Is your story out there in the posts somewhere? Would be interested in hearing more about your conditions and solutions.
DAnn
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DAnn
DDD/Cervical Stenosis
September 2010 MRI showed:
C6-7 disc moderately to markedly narrowed, mild retrolisthesis of c6 on c7 producing effacement of the thecal sac but no cord impingement, mild narrowing of left neural foramen;
c5-6 disc moderately narrowed, anterior and posterior disc bulge with mild anterior cord impingement;
c4-5 disc intact and normal height, potential posterior annular fissure.
Cervical hybrid surgery in Texas April 12, 2011, fusion at C6/7, Prodisc C at C5/6
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  #16  
Old 01-04-2011, 07:32 PM
Cheryl0331 Cheryl0331 is offline
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Join Date: Dec 2010
Posts: 890
Default blue cross blue sheild

bcbs paid for mine. infact they paid for the 1st one and the revision. it depends on the policy.
__________________
54 yr old female 5'7" 147 lbs. non-smoker conservative treatments failed
2007 fusion @ C4-6 peek cages, failed due to long term use of cox-2 inhibitor
2008 revised C4-6 donor bone, plate & screws
2009 fusion with Roi-C @ C3-4
2015 MRI & CT mjr ddd @ C6-7, segmental kyphosis at C7-T1, 2-level M6-C prosthesis by Dr. Clavel Barcelona Spain
2019 H.O. formed behind M6-C @ C6-7 left nerve rt & in spinal canal.
2020 Revision C6-7 to a CP-ESP prosthesis by Dr. Schmitz Dusseldorf Germany
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  #17  
Old 01-10-2011, 12:35 PM
CarlaSB CarlaSB is offline
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Join Date: Jun 2010
Posts: 21
Default Switching Insurance as a Strategy

I am so sorry to learn of your insurance issue with BCBS. I am not sure if this strategy approach will help you in any way, but last year I had A-BC and my spine issues had gotten worse, so I went to see my spinal surgeon in San Francisco. He told me that I needed an ADR, but that BC would not approve it. He said they would most likely approve a fusion, given my history. Only a few insurance companies will pay for an ADR.

I know your situation involves a fusion, but here is what I did:

I asked the spine surgeon's staff for the names of insurance companies known to have approved and covered the surgery he was recommending. One insurance company mentioned was Cigna, which happens to be one option available to us under my husband's insurance coverage with his company.

So I thought, "Why couldn't I switch to Cigna when the enrollment period happens every year in October, then schedule my surgery when covered in 2011?" Since it is the same employer, there is no pre-existing clause.

That is what I did, and now my surgery is scheduled. It was hard waiting almost 6 months for the insurance changeover, but I didn't want to have to pay for this surgery out of pocket.

Obviously, this strategy is only successful if you work for a company that offers multiple choices for your health care coverage- and one of the companies will pay for your surgery. There are many variables depending on your employer and medical plan.

Good luck to you, I hope you will appeal.
__________________
Carla

1980 car accident neck
1980-1998 PT, Chiro, ESI, conservative treatments
1998 C-5/6/7 fusion
2005 injury L5-S1
2005-9 Dx with DDD, Osteoarthritis
2005-11 PT, ESI's, conservative treatments
2011 L5-S1 Prodisc ADR in January
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